Orders Management

Track, manage, and fulfill HORECA customer orders.

⌘ K
Alerts
whatsapp_order 9 minutes ago
New WhatsApp Order
New order from kami — ر.س200.00
whatsapp_order 48 minutes ago
New WhatsApp Order
New order from kami — ر.س296.00
whatsapp_order 1 hour ago
New WhatsApp Order
New order from kami — ر.س352.00
whatsapp_order 21 hours ago
New WhatsApp Order
New order from kami — ₹148.00
ai_issue 21 hours ago
WhatsApp AI issue
OpenAI or parsing failed for chat #7 (+923001234567): Empty OpenAI response
View all
KM
Ahmed Al-Rashid
Super Admin
  • Select orders to bulk update.
Create Order

Total Orders

56

+124% vs prev.

Pending Orders

11

+1000% vs prev.

Confirmed Orders

25

+525% vs prev.

ر.س

Monthly Revenue

ر.س 484,114

+157.2% vs prev.

Average Order Value

ر.س 8,645

+9.6% vs prev.

All Orders

56
Order Customer Segment Source Items Amount Payment Delivery Slot Status Created Actions
HRC-20260514-T-025
#327
DA
Daily Dine Restaurant
+966 52 7589735
 Restaurants WhatsApp 3 Items ر.س 4,062 Paid
Morning
 Packed
14 May 2026
21:54
HRC-20260514-T-027
#329
BR
Brew & Beans Cafe
+966 53 1363013
 Cafes WhatsApp 4 Items ر.س 12,612 Paid
Morning
 Confirmed
14 May 2026
21:50
HRC-20260514-T-005
#307
CL
CloudBite Kitchen
+966 56 2336009
 Cloud Kitchen Manual 4 Items ر.س 14,245 Paid
Morning
 Confirmed
14 May 2026
21:02
HRC-20260514-T-001
#303
SU
Sunrise Bistro
+966 52 7058684
 Cafes WhatsApp 4 Items ر.س 5,210 Paid
Morning
 Confirmed
14 May 2026
21:02
HRC-20260514-T-002
#304
SU
Sunrise Bistro
+966 52 7058684
 Cafes WhatsApp 2 Items ر.س 2,568 Pending
Morning
 Pending
14 May 2026
20:49
Showing 1 to 5 of 56 orders
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Order Status Overview

56 Total Orders
  • Pending 11 · 19.6%
  • Confirmed 25 · 44.6%
  • Packed 15 · 26.8%
  • Dispatched 5 · 8.9%
  • Delivered 0 · 0%
  • Cancelled 0 · 0%
View full report >

Order Source Breakdown

56 Total Orders
  • WhatsApp 13 · 23.2%
  • Website 14 · 25%
  • Mobile App 1 · 1.8%
  • Phone 3 · 5.4%
  • Email 4 · 7.1%
  • Manual 21 · 37.5%
View full report >

Recent Order Activity

  • Payment received from Daily Dine Restaurant

    HRC-20260514-T-025
    14 May 2026 · 21:54

  • Payment received from Brew & Beans Cafe

    HRC-20260514-T-027
    14 May 2026 · 21:50

  • Payment received from CloudBite Kitchen

    HRC-20260514-T-005
    14 May 2026 · 21:02

  • Payment received from Sunrise Bistro

    HRC-20260514-T-001
    14 May 2026 · 21:02

  • New order received from Sunrise Bistro

    HRC-20260514-T-002
    14 May 2026 · 20:49

  • New order received from Royal Catering Services

    HRC-20260514-T-015
    14 May 2026 · 20:44

  • New order received from Spice Route Bistro

    HRC-20260514-T-007
    14 May 2026 · 20:21

  • Payment received from Metro Catering Co.

    HRC-20260514-T-026
    14 May 2026 · 19:54

  • Payment received from Royal Catering Services

    HRC-20260514-T-021
    14 May 2026 · 19:17

  • Payment received from Hotel Blue Horizon

    HRC-20260514-T-031
    14 May 2026 · 19:16
View all activities >